Policies

Absences/Make-ups

There are no make-ups for student absences.  If a child misses one or two days, while there is no credit issued, we will try to provide extra help to the child during class time.  Please notify the supervisor either prior to the absence or upon your child’s return to class.  If a child misses more than two classes, a credit will be issued for the days missed.  A partial credit is given for the third day of absence, plus we will try to give them some extra help upon their return to class.

 

Withdrawals

If a child withdraws from class, during the first two days of class, a credit will be issued for the days missed, after deducting the $50 deposit fee.

 

Thunderstorms

When thunderstorms are in the immediate pool area, class may be delayed or cancelled.  However, on stormy days, please plan to come to class as usual.  Storms often pass quickly, and we may only be out of the pool for a short time. We use this opportunity to give safety talks.  If we miss more than 20 minutes of a class due to weather, we will try to make up the missed time by adding a Saturday make-up or lengthening class time.  If we miss more than 20 minutes of a class and we are unable to schedule a makeup, a refund will be given for the time missed.

 

Road Flooding

In case of flooding on Beckley Mills Rd., we will meet you at the beginning of that road and re-route you to the pool.  Classes on those days will start fifteen minutes later than usual for the entire day.

 

Payment

To complete registration and reserve your child’s class we require a $50 non-refundable deposit within 1 week of your telephone registration.  If we do not receive a deposit within 2 weeks of registration we reserve the right to cancel your spot.  If you cancel a class at least 2 weeks prior to the start of class, you may transfer your deposit to another session within the current year (on a space available basis).  Deposits for classes cancelled less than 2 weeks before the start of class are non-transferable.

IMPORTANT NOTE:  Your $50 deposit will hold your spot for the first day of the session only.  If you will be absent on the first day, but would like to keep your spot, please notify us no later than 7:00pm on the first day of class.  Otherwise, your space will be forfeited.